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Privacy

Why this privacy statement?
We process your personal data for the benefit of our services. We attach great importance to your privacy and we will therefore handle this personal data confidentially and carefully. Personal data is processed in accordance with the legal provisions as prescribed by the General Data Protection Regulation (also referred to as GDPR). In this privacy statement we would like to inform you about this.

Applicability of the privacy statement
This privacy statement provides information about the processing of personal data by or on behalf of AlphaGreen and only applies to the use of personal data of its customers and website visitors.

This privacy statement does not apply to websites of third parties, such as websites or apps to which AlphaGreen refers on its website and in its mailings. AlphaGreen advises to consult the privacy policies of these third parties on the relevant websites.

Identity AlphaGreen
AlphaGreen is responsible within the meaning of the Personal Data Protection Act and - with effect from 25 May 2018 - the General Data Protection Regulation. This privacy statement provides information about the collection and processing of personal data by or on behalf of AlphaGreen.

How do we collect personal data?
AlphaGreen can receive information from you in the following ways:

Directly from you: for example by entering into an agreement with us, if you contact us by email, telephone or in writing, you place an order in our webshop or by subscribing to our newsletter.
Via our own website: for the exercise, improvement and registration of our services, we collect various data through our website and webshop, including through the use of cookies.
Via third parties: we can use the services of third parties. These third parties then act on behalf of AlphaGreen. This privacy statement also applies to the data collected through these third parties, when they act as a processor for AlphaGreen. We are not responsible for the collection of data that is not commissioned by AlphaGreen. We refer you in this regard to the privacy policy of these third parties.
Which personal data do we collect?
AlphaGreen can process personal data about you, because you use the services of AlphaGreen, and / or because you provide these to AlphaGreen when you fill in a contact form on the website. AlphaGreen can process the following personal data:

Contact and account details, including name, address, telephone number, email address, date of birth, personal preferences, social media account (s) and login details provided by you.
We do not store payment and invoice data if you make an online payment via a third party such as Klara. If you provide this information to us in another way, for example in writing or by e-mail, we may store it.
Website data - such as IP address, traffic and location data and information about the use of our website, webshop, customer card and digital newsletters.
Information that you submit when you apply for a job with us, such as your CV, motivation and related information.
For what purposes do we collect your personal data?
AlphaGreen uses personal data obtained in the first instance for the execution of the agreement that we conclude with the customer in the context of offering products and services via our website and webshop and for internal administration. More specifically, we ask you to share your personal data with us for the following purposes:

For entering into, maintaining and improving the contractual relationship with its (potential) customers, or for improving the services and products.
For applying and executing legal obligations.
To make analyzes of purchasing and visiting behavior in the website, webshop and comparing them with other (similar) stores with which we have active or passive cooperation.
To provide your personal promotions, offers, tips and information by email and / or post.
Providing purchase related information such as manuals, usage tips, information, warranty certificates, proofs of purchase and associated products.
Sending promotions on the birthday of (potential) customers. AlphaGreen can send newsletters by e-mail. If you no longer wish to receive a newsletter, you can use the unsubscribe link at the bottom of the newsletter.
Personal data is not used for purposes other than those described above.

Who do we share your personal data with?
AlphaGreen may share your personal data with companies affiliated with AlphaGreen, its clients, subcontractors (such as processors) who provide services or carry out assignments on our behalf, suppliers, government agencies and other business relations.

AlphaGreen may be obliged to provide your data because of a legal obligation resting on AlphaGreen and / or in response to requests from authorities.

AlphaGreen has taken the necessary organizational and contractual measures to ensure that the personal data are processed and protected in accordance with European legislation.

Which cookies do we place?
Our website uses cookies, which store technical information. Cookies are small information files that a website leaves on your device, with which your activities within our website are tracked. This concerns, for example:

The visitor's IP address;
The date and time of the visit;
The URL of the referring site (the site from which the visitor comes);
The pages visited on our website;
Information about the browser used (type and version, operating system, etc.).
Technical information and cookies are used by us to facilitate your visit to the website and to optimize the performance and user experience of the website. Cookies can be placed by AlphaGreen itself or by other parties with whom AlphaGreen works. Below you will find an overview of types of cookies that are placed via the AlphaGreen websites and / or webshops.
Functional cookies
AlphaGreen places cookies that are necessary for the website to function properly and to provide a requested service. These cookies are used to save certain user and preference settings, to store possible login details and to optimize the user-friendliness of the website.

Analytical cookies
AlphaGreen uses analytical cookies, such as Google Analytics cookies, which collect information about the use of the website. This records, among other things, the number of website visitors, the pages visited and the duration of their stay. The data collected is used to improve the service and to optimally tailor the content of the website to the wishes and needs of the users.

AlphaGreen has entered into a processor agreement with Google for the use of Google Analytics. This agreement ensures that Google Analytics cookies are set in the most privacy-friendly way. AlphaGreen has not given Google permission to use information obtained through AlphaGreen for other Google services.

Tracking or advertising cookies
Tracking cookies are cookies that collect data about the (internet) behavior of the user of the website. These tracking cookies are used to allow the user to make optimal use of our website. For example, these cookies are used to record information about the visit so that relevant information can be used for the convenience of the user on a subsequent visit, for example by already filling in forms or offering advertisements that match the (search) profile of the user.

Turn off cookies
Most browsers are set by default to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some functions and services on our and other websites may not function properly if cookies are disabled in your browser.

Social media
On our website you can share information via social media, via the available social media buttons. The relevant social media can place cookies via these buttons. We have no influence on the use by those parties. They are responsible for the use and provision of data obtained in this way. The privacy policy and general terms and conditions of the relevant social media apply to this use.

How long do we keep your data?
AlphaGreen does not store your data longer than necessary for the execution of the agreements and in any case no longer than 24 months after the agreement has ended, unless this is necessary to comply with a legal retention obligation.

In this case, termination of an agreement means unsubscribing from a newsletter. If you want to have your data completely deleted, you can submit a request (see below).

What rights do you have?
You must ensure that AlphaGreen has the correct personal data. Via the e-mail address info@alphagreen.nl you can object in writing to the use of certain data by AlphaGreen, or request access to, correction and / or deletion of your (personal) data. Upon written request, any corrections communicated by you will be processed. AlphaGreen will respond to your request as soon as possible, but within four weeks.

Complaints about the use of personal data can be directed to AlphaGreen or the legally authorized institution in the Netherlands.

How do we protect your personal data?
AlphaGreen takes the protection of personal data very seriously and takes appropriate physical, administrative, organizational and technical measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

If you still have the impression that your data is not properly secured or there are indications of abuse, or if you would like more information about the security of your personal data, please contact AlphaGreen at info@alphagreen.nl.

Amendments
We can change our privacy policy. We will amend changes to our privacy policy in the privacy statement. We therefore advise you to regularly study our current privacy statement regarding changes.

Questions, comments, complaints
If you have any questions, comments or complaints as a result of this privacy statement or about the manner in which AlphaGreen handles your personal data, you can contact us by email at info@alphagreen.nl.